- How to choose the right people with the right skills to plan and implement a successful change project, including a change champion, a steering committee, an executive sponsor and implementation teams.
- How to create a sense of urgency for the change throughout the organization.
- The steps to create an inspiring change vision that will truly motivate people to buy into the change.
- How to create a complete roadmap for implementing your change successfully, using a framework and key questions.
- Ways to deal with resistance to change, convert resisters and create support for the change.
- The essential role of communication during change, including a communications model and advice to help you develop your own communication plan.
- How to find a change leader with the skills and attributes of a true change champion.
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