We invite everyone who works in a labour relations role (both union and management) to participate in our survey on the State of Labour Relations in Canada. THIS SURVEY IS NOW CLOSED.
The current COVID-19 pandemic has interrupted our ability to offer training the way we normally do, with participants travelling from across the country to meet face-to-face and work together to build new skills. We know that you still have training needs, and we have been working hard to find ways to meet these needs in a way that keeps everyone safe, continues to deliver the premium training you expect from Queen’s IRC, and has options that work with provincial and organizational restrictions.
It’s no secret that there are several social issues influencing today’s work environment, such as workplace wellness, equality, and the disruption of jobs through advances in automation. Today’s workers need more than technical abilities – they must have digital fluency, as well as social skills to collaborate effectively in a diverse environment. Queen’s IRC programs are designed to help you and your organization build a solid foundation for a positive work culture that supports continuous learning and growth, using practical, evidence-based and relevant training to address current challenges and opportunities.
A new and exciting year has begun, and I hope that you are off to a good start. As the Director, it is a good time for me to review what we did in 2018 and where we are going in 2019. One of the ways I do this is to take a look at the popular articles on our website, and review which topics people are engaging with the most to ensure that these trends are representative of the programming that we are offering. Last year we introduced a Workplace Restoration program, and I am pleased to see that three of the top four articles we released last year were about workplace restoration. This is clearly a hot topic that many organizations are dealing with right now.
What Does Employee Engagement Mean to You? At the IRC, we believe that employee engagement begins with the commitment of strong leaders who believe in creating an organizational culture that fosters healthy relationships, encourages diversity of thought and maximizes opportunities for collaboration and multidisciplinary solutions. That vision flows through the many programs that you’ll find in our Spring 2019-Spring 2020 Program Planner. Leaders build great teams by combining the talents of many to achieve shared goals.
It’s a real pleasure, as the new director of Queen’s IRC, to introduce you to our fall 2018 – fall 2019 programming. I’ve been with the IRC for over fifteen years, and during that time, I’ve had exceptional opportunities to learn from and with colleagues, program participants and organizations across a broad range of industries. These relationships have been integral to the success of the Centre, and to my own professional growth. They are also the foundation of a progressive culture of community and wellbeing in our workplaces.
It is with mixed emotions that we announce that Paul Juniper has decided to retire after more than 10 years as the Director of the Queen's University Industrial Relations Centre (Queen’s IRC). Paul became the sixth Director of Queen’s IRC in 2006. During his time as Director, Paul expanded the IRC’s professional development programs to cities across Canada and internationally. He introduced a number of new human resources and labour relations programs, and conducted research into the state of the HR profession.
Summer is here and many of us are already taking vacations and spending some quality time with our family and friends. I am currently attending our summer Negotiation Skills program, being offered in beautiful downtown Halifax. At the IRC, we are reflecting on the spring program season and preparing for the fall. I would like to take a minute to thank all the people who attend our programs and the organizations who sponsor them. Congratulations to those who have earned their certificates.
As the year draws to a close, I would like to take a minute to reflect on the past few months, and to thank the people who have attended our programs and the organizations who have sponsored them. I am so proud of the work we are doing at Queen’s IRC. I encourage you to review the following papers and articles we have released this fall.
When I first started as an MBA student, I attended the Managing Change MBA course taught by Dr. Carol A. Beatty at Queen’s. During that time Dr. Beatty’s research was focused on collecting data from organizations about successful and unsuccessful change management projects. I am pleased to introduce Carol’s e-book The Easy, Hard & Tough Work of Managing Change.
As we prepare to enjoy the summer with our family and friends, I would like to take a minute to thank all the people who attend our programs and the organizations who sponsor them. Congratulations to those who have earned their certificates. This spring, we introduced our HR Metrics and Analytics program, which teaches you how to transform HR data into business insight. This program has filled a need in our community, and has also been very popular as a custom offering.
With over 950 responses to our Queen's IRC Professional Development Awareness Survey, I am pleased to announce the winners of the $50 coffee cards, and share some of the results with you. We received responses from across Canada, and a few outside Canada, with 53% from Ontario, and 18% from Alberta. The majority of our respondents (64%) are in the 40 to 59 age group. About 22% of the respondents are unionized, and 41% identified HR as their primary role within their organization.
As the year draws to a close, I would like to reflect on some of the highlights for Queen’s IRC and recap the articles we released this year. This year, we introduced an advanced change management course called Designing Change, which provides the tools and skills needed to map out and lead a transformational culture shift in an organization.
This spring, we have released a number of articles, including several papers by past Queen’s IRC Director, Dr. Carol Beatty. These papers are part of a book that Carol is writing on change management. Please take a few minutes to check out the following articles: Workplace Bullying and Harassment: Costly Conduct – Deborah Hudson Talking Trust in Trinidad: 34 Behaviours That Affect Levels of Trust in Business Environments – Paul Juniper
Need financial help to pay for Queen’s IRC training programs? The Canada Job Grant, administered by each province, covers two-thirds of the cost of approved training, with the employer paying one-third. It is available to businesses across Canada to provide employees with training to upgrade skills or develop new skills. The Canada Job Grant provides up to $10,000 in government support per person for training costs.
The inaugural Workplace in Motion Summit was held last week in Toronto, with over 100 people in attendance. The one-day Summit brought together Human Resources, Organizational Development and Labour Relations professionals from across the country to learn about the future of work, and examine the trends creating the new world of work. Summit Chair Brenda Barker Scott shared the characteristics of the new employee, the new work and the new workplace.
We have reached an important turning point in the world of work – a time when organizational success is no longer defined by economies of scale and efficiency, but by the ability to learn and innovate. Technology is transforming how we work and what we do. Global competition is the new normal. By 2020, millennials will make up half of our workforce. How do we prepare for this shift?
As the year draws to a close, I would like to reflect on some of the highlights for Queen's IRC. This fall we introduced two new programs based on feedback from our participants. Building Trust in the Workplace and Coaching Skills were both well received and we look forward to offering them again next year. In March 2015, we will launch a new advanced change management course called Designing Change, which will provide the tools and skills needed to map out and lead a transformational culture shift in an organization.
As we prepare to enjoy the long-awaited summer with our family and friends, I would like to take a minute to thank all the sponsors, and the participants who attended programs this spring. Congratulations to those who have earned their certificates. This year, we began offering programs in Ottawa, in our continued effort to meet the professional development needs of human resources, organizational development, and labour relations practitioners.
Unions face many negative perceptions, such as the notion that union workers are lazy, under worked, have job security for life, and enjoy gold-plated benefits and pension packages that others can only dream about. In light of this, how can unions overcome their PR problem? This question was one of many that was put to a panel of labour relations practitioners and experts recently, at a roundtable discussion sponsored by Queen's IRC, and hosted by the Canadian HR Reporter.
As the year draws to a close, I would like to reflect on some of the highlights for Queen's IRC. This year we launched a new easier-to-navigate website and began using social media. We have produced a number of short videos about our programs, along with a Tip of the Week series and Q&A clips from our interviews with facilitators and experts. Our Archive Revitalization Project was launched, and has added many terrific resources to the Research and Resources section of our website.
We're listening to you. Our recent Sales and Marketing Survey results revealed that over 70% of respondents like early bird/ promotional discounts. While we normally offer an early-bird discount if you register more than 60 days ahead of the program, we decided for a limited time only, to double your early bird discount when you register for a 2014 program. You will save $750 on 4-5 day programs and $350 on 2-3 day programs if your register before December 31, 2013.
Queen’s IRC will be attending the Top Employer Summit, which takes place on November 13-14, 2013 at The Hilton Hotel in downtown Toronto. The Top Employer Summit presents a spectacular line-up of world-class speakers, thought-leaders and the best case studies from their annual competition, Canada’s Top 100 Employers project. The Keynote speaker at this year’s conference is Hillary Rodham Clinton.
With over 850 responses to our Queen's IRC Marketing survey, I am pleased to announce the winners of the $50 coffee cards, and share some of the results with you. Eighty-seven percent of our respondents have five or more years of experience in the human resources, labour relations or organizational development professions. The majority of our respondents (69%) are in the 40 to 59 age group. About 23% of the respondents are unionized, and 47% identified HR as their primary role within their organization.
We are pleased to announce the launch of our new videos on the Queen's IRC YouTube channel. Take a sneak peek inside the IRC classroom and hear from our facilitators and participants about some of our most popular programs: Negotiation Skills, Managing Unionized Environments, and Labour Arbitration Skills. The Q&A series of videos feature our expert facilitators answering questions about current issues in the labour relations and human resources field.