Designing for Collaboration
Collaboration is emerging as a core organizational competence, and indeed an imperative, in today’s interconnected work context. Despite the need, collaborative results often fall short of the intended ideals. What if, instead of attempting to overcome elements of inertia, we shift our efforts to designing holistic systems that enable collaboration? Below, I argue that collaboration is a design challenge. To enable more fruitful collaboration in our organizations, we need to design for it.