Research and Resources
QUICK LINKS - QUEEN'S IRC ARTICLES & PAPERS
The first article in this series focuses on the Region of Peel’s bold decision to pilot and implement a ground breaking approach for dealing with people living with dementia. This model of care has proven effective at dramatically enhancing residents’ quality of life and wellbeing, their family’s satisfaction and involvement, as well as employee engagement, fulfillment and retention, all while reducing the number of incidents, and creating more positive relationships all around. Key information for this piece comes from an interview with Mary Connell, Project Manager for the Butterfly Initiative Implementation at the Region of Peel.
In 2004, my colleague Amal Henein and I, undertook a pan-Canadian research project seeking answers to the following questions: How is Canadian Leadership different from that of other countries? How effective is the Canadian Leadership brand and how can we expand our capacity to lead? How can we ensure Canada has an abundant supply of capable leaders? How can we strengthen our leadership presence and impact, particularly in the international arena?
We are all familiar with corporate brands, focused on either products, services or the overall organization. Solid brands impact recognition, enhance reputation, promote loyalty, influence behaviour and foster engagement. Brands are shaped by a complex set of interdependent factors such as values, vision, mission, strategy, culture, traditions, performance and aspirations.
Ever catch yourself thinking, “Why did I just say that?” or “I didn’t handle that discussion as well as I could have.” We are all human and can make poor decisions in the heat of the moment. Afterwards, we are often left wondering how managing our emotions could have made a difference in the situation. But for leaders, reacting emotionally can have a negative impact that ripples through the organization. We can all become more effective by understanding emotional intelligence and learning how to strengthen our own emotional intelligence.
Let’s begin with a question. Are you experiencing barriers to working collaboratively, even though you know collaboration is necessary? If you answered yes, this article is for you. We all know that contemporary work requires collaboration. In our fast-paced, knowledge-intensive workplaces, success requires people to integrate and leverage their efforts.
Homelessness is often viewed as a daunting, if not a wicked problem. Yet, Alberta has shown the way to solutions that deliver results. In contrast with other Canadian jurisdictions who favour municipal approaches, Alberta broke new ground in 2009 by defining an ambitious vision for the entire province: Ending homelessness in 10 years, instead of simply ‘managing’ or ‘reducing’ it.
The world of work is changing, and the most successful organizations and practitioners are those that understand how these changes impact the way they do business. To help them do so, and to foster further dialogue, Queen’s IRC hosted the Workplace in Motion Summit. This report elaborates on the most important questions, issues, and themes identified by Summit participants going forward.
First impressions count. However in the workplace, organizations often fail to realize that this truism is a two way street. As much as we form first impressions about the people we interview, hire and welcome into our organizations, the employee is on a parallel journey. How did we interview them? How did we invite them to join our organization and how did we welcome them when they arrived?
This article will focus on the practice of social network mapping within organizations to deliberately leverage and engage intra-organizational sets of informal connections that are less “hard-wired” than formal organizational working relationships. In particular, the article will highlight the applications of the tool to identify hidden talent and leadership within the organization to support succession planning initiatives and diagnose internal communication and decision making blockages.
ABOUT OUR PRACTITIONER-ORIENTED RESEARCH
Our research includes a variety of activities that complement our programming. Through surveys, interviews, and articles, we aim to communicate trends in the HR and LR fields.
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