Queen's University IRC

Research Briefs – October 2016

Queen’s University IRC - Research Briefs

   Bringing Practitioner-Focused Research to People Management Practitioners

Oct 2016   



In This Issue…

  1. FREE E-BOOK: The Easy, Hard & Tough Work of Managing Change
  2. Family Status Accommodations: A Review of the Legal Obligations for Employers and Employees in the Canadian Workplace
  3. Flashback Feature:
    Stressful Working Conditions and Union Dissatisfaction
  Celebrating 175 years at Queen’s University  

FREE E-BOOK: The Easy, Hard & Tough Work of Managing Change
Dr. Carol A Beatty, Queen’s University IRC, 2016

Change success rates have remained stubbornly low. I believe that part of the reason for this is an over-emphasis on high-level change planning and an under-emphasis on implementation. In this book I deal with the easy, the hard but especially the tough work of change management. I take the complex concepts and make them as simple as possible for the reader without robbing them of their inherent value. I boil down a wealth of research to its essence, and illustrate the important concepts and points with case studies and examples to enable the reader to comprehend these concepts and apply them to their own change initiatives.

The book is based on more than twenty years of my research, teaching and consulting practice in both public and private sectors. In that time I have trained over 1,500 organizational leaders and managers, given countless seminars, researched the topic in approximately 350 organizations and facilitated change initiatives in more than 25 organizations. This book is the distillation of what I have learned and experienced. Highlights include:

  • Choosing the right people with the right skills to plan and implement a successful change project
  • Creating a sense of urgency for the change throughout the organization
  • Crafting an inspiring change vision that will truly motivate people
  • Creating a complete roadmap for implementing your change successfully
  • Dealing with resistance to change
  • Communicating during the change
  • Finding a change champion

>> Download E-Book

Family Status Accommodations:
A Review of the Legal Obligations for Employers and Employees in the Canadian Workplace
Chris Foulon, Carita Wong, and Andrea Stoddart, of Israel Foulon LLP, 2013

The sons and daughters of “baby boomers” are sometimes called “the sandwich generation”. This cohort has the unenviable task of both raising their own families while often also taking on financial and caregiving responsibilities in respect of their aging parents. As a result, it is becoming increasingly common for employers to be faced with scenarios which require its consideration of an employee’s entitlement to accommodation under the ground of “family status”. This enumerated ground under Ontario’s Human Rights Code and under the Canadian Human Rights Act has resulted in recent decisions relating to the balance between work and family obligations and accommodation requirements. The Ontario Employment Standards Act also provides protection to families under its Personal Emergency Leave provisions.

This paper canvasses the existing legislation in respect of family status accommodation obligations and provides an overview of a number of recent cases that shed some light on how family status accommodation situations are playing out in Canadian workplaces.

>> Download Article

Flashback Feature:
Stressful Working Conditions and Union Dissatisfaction
Graham S. Lowe and Herbert Northcott, 1993

This paper examines the relationship between stressful working conditions and union members’ dissatisfaction with their union. Few studies to date have examined this relationship and existing studies report contradictory findings. That is, some studies find that stressful work is associated with satisfaction with the union while other studies find either no relationship or that stressful work is associated with dissatisfaction with the union. Data were collected from 992 postal workers in Edmonton in 1983. Results suggest that the more stressful working conditions are, either objectively or subjectively, the more likely union members are to be critical of and/or dissatisfied with their union.

>> Download Article






Upcoming Programs

Linking HR Strategy to Business Strategy
Oct. 12-14, 2016
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Negotiation Skills
Oct. 16-21, 2016
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Change Management
Oct. 18-20, 2016
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Talent Management
Oct. 25-26, 2016

Building Trust in the Workplace
Oct. 27, 2016

Managing Unionized Environments
Nov. 1-3, 2016
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Strategic Workforce Planning
Nov. 2-3, 2016
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Organization Development Foundations
Nov. 14-17, 2016
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Mastering Fact-Finding and Investigation
Nov. 15-18, 2016
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Organizational Design
Nov. 22-24, 2016
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Negotiation Skills
Nov. 28 – Dec. 2, 2016
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HR Metrics and Analytics
Nov. 29 – Dec. 1, 2016

Designing Change
Dec. 6-8, 2016

NEW Strategies for Workplace Conflicts
Dec. 6-8, 2016

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