Advanced Labour
Negotiate with confidence.
Today's negotiators require advanced skills and techniques to strategically resolve disputes and advance discussions for positive working relationships. Queen's IRC labour programs give you the tools and knowledge to expertly address labour relations issues and successfully negotiate both from a management and union perspective.
4 CREDITS
Strategic Grievance Handling
Developing Techniques and Processes to Strategically Prevent and Manage Grievances.
4 CREDITS
Labour Arbitration Skills
Learning the Advocate’s Art and Science of Building and Presenting Winning Arbitration Cases.
5 CREDITS
Negotiation Skills
Developing Negotiating Styles and Tactics to Master the Dynamics of Collective Bargaining.
4 CREDITS
Mastering Fact-Finding and Investigation
Building Internal Capacity to Effectively Deal with Workplace Complaints.
3 CREDITS
Workplace Restoration
Addressing a Toxic Workplace to Rebuild Relationships and Productivity.
5 CREDITS
Labour Relations Foundations
Laying the Groundwork for Excellence in Union-Management Relations.
3 CREDITS
Strategies for Workplace Conflicts
Practical and Effective Conflict Resolution Skills for Managing Everyday Workplace Disputes.
2 CREDITS
Building Trust Using Emotional Intelligence
Elevating Trust for Organizational Health and Wellness.
