Why is there no consensus about best practices for managing individual employee performance (IEP) in unionized workplaces? This paper discusses the reasons, investigating the success of collectivist or high-performance work systems; why managers and unions need to address IEP issues and what’s in it for them; what academic research says about best practices; and workable strategies for managing IEP.
Individual Employee Performance Management in Union Environments: The Emperor goes to Abilene
Mark Alexander
January 1, 2003