Grievance Handling During a Pandemic
A Special 1-day Strategic Grievance Handling Workshop
VIRTUAL LEARNING MODEL
Grievances don’t stop because of a pandemic, and organizations must continue to approach labour relations – and grievances – strategically.
This one-day workshop will provide an overview of how to identify workplace-wide issues or problems, analyze them, and proactively determine how grievance management might improve workplace relationships and help to change systems over the long term. You will have the opportunity to assess and reconsider your internal grievance handling processes, while gaining some tools to navigate conflict and improve conversations that support resolutions. You will come away from this program with greater insight into how to consider your own workplace approach, and how to manage your grievance processes more effectively.
Throughout the day, we will consider strategies, language, and apply skills to labour board decisions in small breakout groups. We will discuss the current social landscape and virtual meetings, which have taken over the workplace during the pandemic.
WHO SHOULD ATTEND
Supervisors and managers who oversee unionized staff as well as union officials, shop stewards, and others who represent workers