Building Trust in the Workplace
Getting at the Root of Low Trust Levels and its Impact on Organizational Success
Many organizations struggle with low levels of employee engagement and trust – with each other, with the company’s processes, and with leadership. Our Building Trust in the Workplace program will show you how to identify the reasons behind low trust levels, understand different types of behaviour in the workplace, and transform organizational culture to foster a more transparent and positive environment.
Our Building Trust in the Workplace program gets at the root of low trust levels and its impact on organizational success:
a) Identifying Your Company Culture
You’ll learn how to identify the different types of trust, the negative consequences of low trust, and how to measure trust levels across your organization. Through role-playing exercises, you’ll develop strategies for effective communications in a diverse employee environment, and practice managing difficult conversations for optimal results.
b) Fostering a Positive Culture
Use best practices and case studies to create your own custom strategy for improving your corporate culture. You’ll learn about self-managed teams and how to support positive behaviour and transparency, as well the vital role that communicating organizational vision, goals and expectations has in creating a trusting and motivating environment.
c) Making the Change
Honest communication is key to cultural change – but it must occur at all levels to be successful. You’ll learn how to help leadership teams acknowledge cultural issues and how to create effective communications strategies as a foundation for mutual trust and transparency.
Culture Shifts that Work
Learn how to:
- Define, understand and measure different types of trust
- Understand why people misbehave and what to do about it
- Engage leadership in building trust
- Manage feedback and difficult conversations
- Build a strategy for a positive employee culture
Organizational Strategies that Improve Results
This program delivers:
- Tools to better measure trust in the workplace
- Greater knowledge of the impact of low trust levels on the bottom line
- Best practices for managing difficult conversations
- Planning tools to fix a ‘broken’ workplace
- Resources and process frameworks for communicating organizational goals
- Tools for implementing successful performance management systems
Organizational leaders who want to change their employee culture, emerging leaders and managers, organizational development and learning teams, and HR professionals.
Paul Juniper (MA, Geography (York); CHRL; CPHR; SPHR; SHRM-SCP; Honourary Life Member, HRPA) became the sixth Director of the Queen's University Industrial Relations Centre (Queen’s IRC) in 2006. Paul is a leading and respected figure in Canada's HR community, with over 30 years of experience in human resources and association leadership.
Paul is particularly sought for his views on the future of the human resources profession. He speaks regularly at conferences on trends in human resources, and the ways in which individuals and their organizations can continue to raise the bar on HR. Paul developed and designed the Queen’s IRC Advanced HR Certificate to meet the increasingly complex professional development...
Read the full bio for Paul Juniper
Sandi Cardillo is president of Conrad Associates based in Boulder, Colorado. Sandi consults with both profit and not-for-profit organizations applying accountable management principles in structuring, talent management and improved managerial practices. She has over twenty years of experience in management, human resources, organization development and internal consulting. Sandi serves as a facilitator in the Queen’s University IRC’s Advanced Human Resources program.
Sandi brings practical management and human resources experience to her consulting work. She is known for her ability to integrate high-level conceptual frameworks for the executive level, assisting them in breakthrough thinking in the...
Read the full bio for Sandi Cardillo