Gary Furlong has extensive experience in mediation, mediation training, alternative dispute resolution, organizational facilitation, negotiation, and conflict resolution. Gary is past president of the ADR Institute of Ontario, is a Chartered Mediator (C. Med.) and holds his Master of Laws (ADR) from Osgoode Hall Law School. Gary is the author of The Conflict Resolution Toolbox, (John Wiley and Sons, 2005), and the co-author of The Construction Dispute Resolution Handbook, (Butterworths, 2004). Gary was awarded the McGowan Award of Excellence in ADR in 2005.

As a mediator, Gary has worked in the areas of commercial, personal injury, estates, construction, shareholder, insurance, wrongful dismissal, real estate, and workplace conflicts, and specializes in intervening in difficult organizational and workplace disputes. Gary was regularly called in to the court-annexed ADR Centre in Toronto for the first three years, and is now appointed a roster mediator, Ontario Mandatory Mediation Program, Toronto. Gary has mediated personal injury, insurance and long-term disability claims ranging from $30,000 to over $1 million dollars. Estates files include multi-party claims ranging in size from $200,000 to well over a million dollars. Contract and tort claim files have ranged from $10,000 to $2 million dollars. Gary was a regular mediator and fact-finder with the Education Relations Commission, and was also appointed a provincial facilitator and mediator with the Education Improvement Commission, assisting with the financial reorganization and amalgamation of school boards in Ontario. Gary has also been on the Law Society of Upper Canada's complaint mediation panel, and the Teachers College of Ontario mediation panel. Gary has conducted fact-finding and investigations for the past 6 years.

Gary has delivered ADR and conflict management training for judges from across the country through the National Judicial Institute, and for hundreds of lawyers through the Law Society of Upper Canada and law firms such as Gowlings, and Sims, Clement, Eastwood. In addition, Gary has trained RCMP officers, firefighters, and hundreds of front-line managers and employees for companies like Purolator Courier and Transport Canada, over 1000 by-law enforcement officers with most of the cities in the GTA, as well as numerous departments of the federal government, provincial government, and many municipalities. Gary has worked with the Queen's University Industrial Relations Department conducting research into employment models of dispute resolution in Canadian companies, and teaches Negotiation Skills at the Queen's University Industrial Relations Centre (IRC). Gary also spent 6 years as an organizational development consultant to both large and small corporations in Canada and the U.K.

Gary is a partnering facilitator to the construction industry, and has pioneered the use of partnering in unique organizational settings. Gary has mediated a number of construction matters, both construction design and contract issues, along with construction lien disputes. Gary has facilitated conflict systems design projects for numerous clients, including the Royal Bank of Canada. Gary is a principal with Agree Dispute Resolution, and is a graduate of Stanford University in California.

He is distinguished fellow, International Academy of Mediators (IAM) and an Ontario Bar Association ADR Section past member – executive.

Gary presents at the following IRC program(s): Labour Relations Foundations, Managing Unionized Environments, Negotiation Skills, Partnership Development